Patient guides
Physiotherapy Guides & Common Questions
Straightforward answers to common questions, with links to the service most relevant to you.
Southern & central Gold Coast
What to expect
Useful information, clearly connected to care
Use these guides to understand common physiotherapy pathways and what may happen next. They provide general information only; the right advice and rehabilitation plan depend on an individual assessment.
- Mobile and home visits
- DVA and Support at Home pathways
- Post-operative and falls rehabilitation
Common questions
What to know
Can a physiotherapist come to my home?
Yes. Active Base provides mobile and home visit physiotherapy across the southern and central Gold Coast. A home visit can be suitable when travel is difficult, when rehabilitation needs to be practised in your own environment, or simply when mobile care is the most practical option. Learn about mobile physiotherapy →
What does a home physiotherapy assessment involve?
A home assessment begins with your goals, relevant history and current concerns. The physical assessment is then adapted to you and may examine movement, strength, balance, walking, confidence and everyday tasks. There is no fixed testing battery: the measures used should reflect your presentation, age and goals. See the Active Base Method →
How does DVA physiotherapy work?
Eligible Veteran Card holders generally need a valid referral before treatment. Under current DVA arrangements, most referrals begin a treatment cycle of up to 12 sessions or one year, whichever comes first, although exceptions can apply. Active Base can confirm the referral pathway and communicate with your referrer where appropriate. Learn about DVA physiotherapy →
How does Support at Home physiotherapy work?
Support at Home can include physiotherapy and other allied-health services when they align with a person’s assessed needs and support plan. Services are usually arranged with the registered provider or care partner. Active Base can discuss goals, service availability and referral arrangements before care begins. Learn about Support at Home physiotherapy →
When should physiotherapy start after surgery?
There is no single start date that suits every operation. Timing should follow the surgeon or hospital team’s instructions, the procedure-specific precautions and the person’s recovery. Some rehabilitation begins in hospital or soon after discharge; other programs start later. If the timing is unclear, check with the surgical team before commencing. Learn about post-operative rehabilitation →
How can physiotherapy help with falls and balance?
Physiotherapy can assess factors such as strength, balance, walking, confidence and the physical demands of everyday tasks, then build a progressive program around the findings. Falls can also involve medical, medication, vision or environmental factors, so broader review may be appropriate. Seek medical advice after a fall or a sudden change in balance. Learn about falls, balance and strength physiotherapy →
Professional referrals
Refer a patient or discuss a service pathway.
Responsive communication, mobile assessment, progressive rehabilitation and clear reporting where appropriate.